Here you will find answers to the questions we get asked most frequently – but if you can’t find the answer that you need, please feel free to get in touch.

I’ve never climbed before. Can I give it a go?

 Absolutely! The fastest way to get climbing is to book onto one of our unsupervised auto-belay sessions. You can also book an instructed session, or just come on down! We’ll be happy to welcome you to this amazing sport.

Do I need special equipment to climb?

 Just yourself – any kit you need will be provided, (We don’t charge you extra for kit at Golden Gecko!) and is already included in your entry price, including shoes, harnesses and helmets (if required).

What are your opening hours?

 During term time, we’re open Monday to Friday from 10am to 10pm; Saturdays 10am to 7pm and Sundays from noon to 7pm. During summer holidays, we operate altered opening hours, open from 10am to 7pm.

How can I contact the centre?

 Call us on 01794 590022 Monday to Friday from 10am to 2pm, or send us an email at admin@ggclimbing.com.

Is there parking?

 We have plenty of free parking outside the centre.

How old do I have to be to use the auto-belays?

 Anyone aged five or older can use our auto-belay walls. Under-18s will need supervision by a registered climber.

How old do I have to be to boulder?

 There is no minimum age for our bouldering wall, but under-18s will need supervision by a registered climber.

Can I climb on the ropes?

 For those over 18, we’ll do a quick assessment to ensure you know what you’re doing, after which you are welcome to use our top-rope walls. Inexperienced Under-18s will need supervision by a registered climber,

If you are under 18 and are an experienced climber and would like to come without adult supervision. Please give the centre a call.

What facilities do you have at Golden Gecko?

  We offer many facilities to make your visit enjoyable, including car and bike parking, washrooms, comfortable seating for those supervising, food and drinks from our café, party room and a small but well-equipped warm-up area.        

Can I have my birthday party at Golden Gecko?

  We love throwing a birthday bash! Bring up to 19 of your friends and family for the ultimate birthday party, with exclusive use of our auto-belay walls and party room. We offer catering too. Give us a call to discuss your requirements.

How much is entry to Golden Gecko?

 See our Pricing page for full details on entry fees and memberships.

Do you sell food and drinks?

 Our café sells a selection of hot and cold drinks, sandwiches, paninis, cakes and snacks, so you can stay fuelled whether you’re climbing or supervising.

Do you sell merchandise?

 Indeed we do! We have Golden Gecko t-shirts, hoodies and sand geckos for sale. We also sell chalk balls, chalk bags and finger tape.

 Our Gift Cards also make great presents for the climber in your life.

Can I bring my dog with me?

 Well-behaved dogs are very welcome at Golden Gecko, though we would ask that your furry friends keep off the mats!

Can I sit and watch while my child climbs?

 Absolutely! We have a comfy seating area with plenty of sofas and chairs, and you can enjoy a hot drink and delicious sandwiches, paninis and cakes from our café too while you wait.

Can I climb at the same time as my child?

You are more than welcome to climb along with your child on our auto-belays.

Do I need to book if I am supervising?

 If you’re only supervising, you do not need to book – but if you’re planning on climbing too, you’ll need to book to secure yourself a spot too.

How often do you reset your walls?

 During term time, we aim to reset a section of the wall most weeks, so you can expect to find something fresh each week. We aim to reset the whole centre every three months.

Is there a weight limit?

 There are no weight restrictions for bouldering and roped climbing. Our auto-belay devices have a maximum user weight of 150kg.